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Designing Organizations: Strategy, Structure, and Process at the Business Unit and Enterprise Levels, 3rd Edition

Book Description

This Third Edition of the groundbreaking book Designing Organizations offers a guide to the process of creating and managing an organization (no matter how complex) that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive advantage. This latest edition includes fresh illustrative examples and references, while the foundation of the book remains the author's popular and widely used Star Model.

  • Includes a comprehensive explanation of the basics of organization design

  • Outlines a strategic approach to design that is based on the Star Model, a holistic framework for combining strategy, structure, processes, rewards, and people

  • Describes the different types of single-business, functional organizations and focuses on the functional structure and the cross-functional lateral processes that characterize most single-business organizations.

  • Features a special section on the effects of big data on organization design, and whether or not it will result in a new dimension of organizational structure

Highlighting the social technologies used to coordinate work flows, products, and services across the company, this new edition of Designing Organizations brings theory to life with a wealth of examples from such well-known companies as Disney, Nike, IBM, and Rovio (Angry Birds) to show how various kinds of organization designs operate differently.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Series Page
  5. List of Figures and Tables
    1. Figures
    2. Tables
  6. Preface
  7. Chapter 1: Introduction
    1. Today's Organization Design
    2. Drivers of New Strategies
    3. Drivers of Organization Designs
    4. Summary
  8. Chapter 2: The Star Model
    1. The Origins of the Star Model
    2. Strategy
    3. Structure
    4. Information and Decision Processes
    5. Reward Systems
    6. People
    7. Summary
  9. Chapter 3: Single-Business Strategy and Functional Organization
    1. The Evolution from Start-Up
    2. The Lateral Organization
    3. Summary
  10. Chapter 4: Designing the Lateral Organization
    1. Formal Groups
    2. Integrating Roles
    3. Summary
  11. Chapter 5: Types of Single-Business Strategy
    1. Product-Centric Strategy
    2. Customer-Centric Strategy
    3. Cost-Centric Strategy
    4. The Real-Time Business Strategy
    5. Customer-Centric Real-Time Strategy
    6. Summary
  12. Chapter 6: The Reconfigurable Functional Organization
    1. Competing with No Sustainable Advantage
    2. The Reconfigurable Organization
    3. Creating Reconfigurability
    4. The Cost of Reconfigurability
    5. Summary
  13. Chapter 7: Designing the Network Organization
    1. The Network Organization Model
    2. Creating and Managing Ecosystems
    3. A Network Organization
    4. Summary
  14. Chapter 8: Multibusiness Strategy and Organization
    1. Portfolio Strategy and Organization
    2. Aligned Models
    3. Summary
  15. Chapter 9: The Mixed Model
    1. Strategy
    2. Structure
    3. Processes and Policies
    4. Summary
  16. Chapter 10: Adding Value
    1. Portfolio Strategy Today
    2. Creating Value
    3. Summary
  17. Chapter 11: The Value-Adding Conglomerates
    1. Conglomerate Performance
    2. Quantitative Studies of Performance
    3. A Look at Value-Adding Conglomerates
    4. Summary
  18. Chapter 12: Synergy Portfolio Strategies
    1. Synergy
    2. Leveraging Intellectual Property
    3. Synergy Through Solutions
    4. IBM Organization
    5. Summary
  19. Chapter 13: Organizational Design Challenges and Opportunities Resulting from Big Data
    1. What Is New About Big Data
    2. Organization Design Challenges
    3. Summary
  20. Bibliography
  21. About the Author
  22. Index