Designing ISP Architectures

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End-User Questions

What is the client access method (Netscape™, Microsoft® Internet Explorer, etc.)?
Which client platforms will be supported (Solaris, Linux, Windows®, etc.)?
Are there any internationalization/multilingual issues (English, French, German, Italian, Spanish, etc.)?
What other protocols besides TCP/IP will be supported (NetBEUI, AppleTalk™, etc.)?

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