General Questions
Is this an existing or new ISP?
What type of ISP is it (dial-up, broadband, wireless, etc.)?
What is its target market (residential, businesses, intranet/extranet, etc.)?
What are the services provided (web hosting, messaging, Internet news, etc.)?
What is the subscriber profile (residential users, business users, etc.)?
What is the service usage profile of the subscribers?
What are the expected peak usage hours?
What are the training requirements for operations and management staff?
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