Acknowledgements

The shadow of the two years I spent steeping in design at Carnegie Mellon University looms large over this book. When I wrote the first edition, I found myself constantly referring to my notes from that time and hearing the echoes of my professors’ words, including those of Dan Boyarski, Kristen Hughes, Karen Moyer, John Zimmerman, and Jodi Forlizzi. I want to particularly note the influence of Dick Buchanan, who immeasurably broadened my understanding of this discipline, and my friend and advisor Shelley Evenson, who taught me at least half of what I know about interaction design. Without her knowledge and experience, poorly filtered through me, this book would be shallow indeed.

In the second edition, the influence of ...

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