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Designing Effective Work Groups by Paul S. Goodman

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Impact of Task and Technology on Group Performance

Paul S. Goodman

The ultimate goal of this chapter is to provide an intellectual guide for the reader as he or she tackles the problem of understanding factors that contribute to effective groups in organizations. Specifically, we want to carefully delineate the meaning of the task and technology variables and their interrelationship, and we want to carefully think about how these variables work in a model of group performance.

The general rationale for focusing on groups appears in many places throughout this book. Groups are a pervasive phenomenon in our society. In organizations they are central ...

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