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Designing and Engineering Time: The Psychology of Time Perception in Software by Steven C. Seow Ph.D.

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Chapter 9. Testing Time

In some situations, you need to collect timing data. Sometimes this results from a need to compare against benchmarks or to verify that performance objectives have been met. These are measurements taken against the system. Other times, you need to take measurements against the people who use your system. This might result from users’ feedback of poor performance in your system. In either case, collecting reliable and valid data is critical. This chapter talks about various approaches to collecting data for actual duration, perceived duration, and user tolerance.

Putting Time to the Test

When users complain that your product or some feature of your product is slow, you might have to put on the research hat and get some data ...

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