Further Reading

Jensen Harris, director of Program Management for the Microsoft Windows User Experience Team, writes a fascinating blog.[177] He often writes about how Microsoft uses data when making design decisions.

Footnotes

[175]

Find these services at http://www.clicktale.com and http://www.crazyegg.com.

[176]

You can read the whole essay at http://blogs.msdn.com/b/jensenh/archive/2006/04/05/568947.aspx.

[177]

At http://blogs.msdn.com/b/jensenh.

Copyright © 2014, The Pragmatic Bookshelf.

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