Designed for Use

Takeaway Points

• Once your product is being used by real people, it’s time to start measuring how well it performs.

• Speed is one important aspect of performance, because it’s often hard to figure out how well your product performs until it’s in your users’ hands.

• Keep track of exit points, since they indicate potential issues with your product.

• Measure failures such as broken links, empty search results, or crashes.

• Measure user behavior to get a better grasp of where to improve your product, which features to add, and which ones to remove.

• Now that people are getting their hands on your product, it’s not time to stop designing. It’s time to look into what people actually do with your product and how you can use that information to make it even ...