Chapter 31How Not to Test: Common Mistakes
Usability tests are surprisingly resilient to mistakes. No matter how poorly you do them, chances are that you will get some useful information out of them. You might not uncover the most important problems, and maybe you’ll get only a small subset of all problems, but you’ll get something that will help you improve your product.
Still, if you take the time to test properly, you will get better results.
I’ve already mentioned some of these points in earlier chapters, but I think it’s useful to do a quick recap here.
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