Designed for Use

Card Sorting

A common way of finding answers to these questions is to use card sorting—a great way to determine where people expect to find things. Card sorting is really easy. In her book Card Sorting: Designing Usable Categories [Spe09], Donna Spencer explains that “at its core, card sorting is a pretty simple technique—write things on index cards and ask people to sort the cards into groups.” Of course, there are nuances, so let’s look at some of the details of how to do this (Figure 5, ​Cardsorting​).

Figure 5. Cardsorting