Designed for Use

Takeaway Points

• Depending on your product, it may make sense to make activities the focal point of your design process.

• Do user research to find out what activities you need to support, but don’t design the activities themselves for specific people.

• Be critical when evaluating user feedback. Sometimes, making your product better for a specific audience makes it worse for everybody else.

• Keep in mind that people have the capacity to adapt to your product; you don’t always need to adapt your product to them.