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Further Reading

Kathy Sierra’s blog has many, many of articles on this topic.^[126] The Paradox of Choice [Sch05] by Barry Schwartz is also worth reading, as is the research by Debora Viana Thompson, Rebecca W. Hamilton, and Roland T. Rust.^[127]

On his blog, Mint.com lead designer Jason Putorti recommends some tests for deciding which features to implement.^[128]

Brent Simmons, developer of the popular Mac RSS application NetNewsWire, writes about how seemingly simple features can come with a lot of hidden complexity.^[129]

Footnotes

[120]: Chris Clark mentions this problem at http://releasecandidateone.com/236:crotchety_old_power_users.
[121]: You can read more of her writing at http://headrush.typepad.com.
[122]: An application programming interface ...

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