Modeling a case
Until now, we learned a lot about case management. When it comes to real, live scenarios, the next question is how to gather the requirements for your case? And, how can this case be modeled? Well, the easiest path to gather all the needed requirements is to use a simple mind map. In our sample shown here, after long, long discussions, we found that we would like to go with a master-detail relationship between two case types, as shown in the following figure:
Figure 12: Master-child relationship between two cases
It's an insurance scenario for claim handling. The main case is the claims file, which carries the base data of the contract ...
Get Design Principles for Process-driven Architectures Using Oracle BPM and SOA Suite 12c now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
