Index
A
- abstract BPMN process
- modeling / Modeling an abstract BPMN process
- ACM
- production workers / The people do matter – not the machines
- overview / The people do matter – not the machines
- knowledge worker / The rise of the knowledge worker
- issues / Why do we deliver bad IT support to our knowledge workers?
- user, involving in process / How to involve a user in the processes?
- characteristics / The characteristics of ACM
- exception / Is the exception becoming the norm?
- business analytics / ACM and business analytics
- basic concepts, in Oracle BPM Suite / The basic concepts of adaptive case management in Oracle BPM Suite
- RYLC / Sample – ACM at RYLC
- best practices / Best practices
- ACM basic concepts, Oracle BPM Suite
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