Activity 2Empathy Map

Brainstorm and record a particular stakeholder’s responsibilities, thoughts, and feelings to help the team develop a greater sense of empathy with stakeholders’ goals.

Benefits

  • Discover your audience’s needs before developing an architecture description

  • Help decide what information to include or exclude

  • Create a rubric for evaluating the effectiveness of an architecture description

Activity Timing

10--30 minutes

Participants

Software architect, development team

Small groups of 3--5 or as a solo exercise

Preparation and Materials

  • Before the activity starts, choose which stakeholders, systems, or users will be the focus of the activity.

  • Flipchart paper or a whiteboard, markers, and sticky notes

  • This activity can be adapted for ...

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