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Design Is The Problem by Nathan Shedroff

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Section 5:

Process

Designing radically more sustainable solutions doesn’t take making a radical change to most development processes. In most cases, designers and developers simply need to actively ask questions about sustainability during the development process they already use. However, developers using older processes that don’t investigate customer needs (like using ethnographic research techniques) and developers who don’t develop customer requirements before they start developing technological ones will need to change their processes more substantially.

The additions to the development process aren’t the only ones, however. To make truly sustainable products, services, and experiences, clients and companies need to rethink their priorities ...

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