Chapter 1. The Role of Executive and Management Leadership in Design For Six Sigma

Leadership Focus on Product Development as a Key Business Process

Let's begin with a great example of an executive who successfully led a company into organic growth using Design For Six Sigma (DFSS), Jack Welch of General Electric (GE). Jack Welch took advantage of the cost reduction approach of operational Six Sigma pioneered by Motorola and Allied Signal, which guided GE to over $1.5 billion in savings during its third full year of deployment. However, Jack saw the incredible power of Six Sigma in terms of growth and realized that limiting it to a cost-reduction focus was short-sighted. He saw the numbers and their impact inside of GE and noticed that GE's customers ...

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