Deploying Voice over Wireless LANs

Chapter 9. Supporting a VoWLAN System

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Upon completing this chapter, you will be able to

• Understand the elements needed to effectively support a VoWLAN system.

• Understand configuration management elements to monitor and control.

• Identify the important aspects of monitoring the network.

• Explain the process of conducting a security assessment of the VoWLAN system.

• Understand the elements needed to effectively maintain the network and provide engineering and help desk support.

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Operational support can contribute to nearly 50 percent of the total life cycle costs of a VoWLAN system. As a result, be sure to fully plan related operational support. Support elements for wireless local-area networks (LAN) are similar ...