Table of Contents
Chapter 1: QOS Requirements and Service Level Agreements
1.3 Application SLA Requirements
1.4 Marketed SLAs versus Engineered SLAs
Chapter 2: Introduction to QOS Mechanics and Architectures
2.1 What is Quality of Service?
2.4 Typical Router QOS Implementations in Practice
2.6 Complementary Technologies
2.7 Where QOS cannot make a difference
Appendix 2.A: Precedence, TOS, and DSCP Conversion
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