10.4. Summary: Learning from Technical Experts
Technical experts are heavily involved in technical training. In this chapter—and the entire book—we have emphasized the importance of involving technical experts in technical training. The training organization is dependent on technical experts. Their involvement increases the credibility, quality, and relevance of training. Ideally, technical experts are passionate about learning and agree to teach others. With the popularity of social networking and collaboration technologies, technical experts can share their knowledge and help others solve technical problems. Technical expert involvement in both formal and informal technical learning is a competitive advantage for a company due to the increased ...
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