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Delivering Exceptional Project Results by Jamal Moustafaev

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13

Why Should you Manage Scope and Customer Expectations?

Historical Perspective

The Camel Is a Horse Designed by Committee

French shipbuilders produced a curious quartet of battleships over the course of 12 years in the late nineteenth century: the Hoche and her sisters Marceau, Magenta, and Neptune. It has been argued by some naval historians that because of the accumulation of demands by multiple departments for various features, these vessels eventually lost any resemblance to battleships. A foreign critic described one of the ships as “a half-submerged whale with a number of laborers’ cottages built on its back.” A domestic columnist, while being understandably more sympathetic, referred to the Hoche as Le Grand Hotel.

During the 1880s, ...

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