ENDING OR BEGINNING?
Thank you for reading this book; hopefully in its entirety. However, you have consumed it, we wish the very best for your plans. Our aim has been to provide you with a thorough exploration of the Social Customer Service ecosystem and also challenge you to greater achievements wherever you currently sit on that journey.
Neither of us see this book as an ending. We would love to transform what has been a monologue into dialogue. Your feedback, questions and involvement of any kind are really welcome. As we said in the Foreword, we have provided a simple online forum for discussion and sharing of the research materials that helped us write this. If that is not your style a simple email would be great.
Till then go well.
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