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Delivering Customer Value through Procurement and Strategic Sourcing: A Professional Guide to Creating A Sustainable Supply Network by Yusen L. Xia, Walter L. Wallace

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8. Supply Processes and Information Technology

Identifying and streamlining key sourcing processes to reduce costs, grow revenue, and manage assets represents an opportunity in today’s procurement organizations. Critical processes are embedded in all areas of the organization, including new product development, sourcing, operations, marketing, sales, and accounts payable. Aligning these processes, such that they collectively create value for the ultimate customer, is a matter of making each of them efficient, effective, and interactive. At times, understanding how and when to apply information technology solutions to these business processes can be a challenge and potentially disruptive.

In our commerce-driven world, organizations are under extreme ...

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