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Delegating Work (HBR 20-Minute Manager Series) by Harvard Business Review

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Monitoring the Assignment

Once you’ve delegated the work, shift into monitoring mode to ensure that everything goes as planned; don’t just assume all is going well until you’ve heard otherwise. You’ll want to check on how the work is progressing, provide support if needed, and anticipate and address any problems without hovering or hounding.

Track the delegated assignment

Regularly check progress to make sure the assignment is on track to be completed correctly and on time. Confirm that all interim milestones—which you discussed with the employee when you made the assignment—have been met. Saying something like “I’ll need to see the proposed design revisions by next Friday” reflects your proper control of the work as manager; adding “Let’s meet ...

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