Definitive VoiceXML™

2.7. Menus

A menu is a special case of a form so frequently used that the creators of VoiceXML made a shorthand notation for it - the menu element type. A menu is similar to a form with only one question. For example, a banking application might present a menu like:

Would you like to:
  * Check your account balance,
  * Transfer funds, or
  * Speak with a customer service representative?

There is only one question - what does the customer want to do? There are three possible valid answers to this question, namely to check your account balance, to transfer funds, or to speak with a customer service representative.

The menu element type represents this special sort of a form. In VoiceXML, the banking menu described above could be written as in Example ...