Acknowledgments

First and foremost I would like to acknowledge the support of IBM. Deepak Advani and Pierre Haren were enthusiastic supporters of the book as soon as I proposed it. Mychelle Mollot, Brian Safron, and Erick Brethenoux helped close the deal with IBM Press and get the whole process kicked off. Many others were incredibly helpful during the production of this book.

In particular, two IBM employees helped throughout the process. They supported me through the process, shared their thoughts and suggestions, helped me find other IBM experts in a number of areas, and made extensive direct contributions:

Erick Brethenoux—Executive Program Director, Predictive Analytics & Decision Management Strategy, IBM.

Erick’s responsibilities within ...

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