Part I. The Case for Decision Management Systems
The first part of this book uses a group of real customer stories to make the case for a new class of systems—Decision Management Systems.
The organizations described are developing systems that are fundamentally different from what has gone before. These systems are agile, handling changing circumstances and allowing for continuous process improvement. They are also analytic, identifying and eliminating fraud, managing risk and targeting opportunities by analyzing the data these organizations have collected. Finally, they are adaptive, helping these organizations find and manage innovative new approaches to their business.
The context for these systems is one in which your business is your systems. ...
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