C h a p t e r   1 7

Module 9—The Human Aspect: Emotional and Irrational Factors

Module 9 covers the human aspects of making decisions. This module is a brief summary of a rich and complex subject.

Training Objectives

After completing this module, the participants should be able to

  • discuss the merits of group versus individual decision-making processes
  • list at least two differences between expert and layperson decision-making requirements
  • describe the influence of framing on the decision-making process
  • describe the influence of technology on the decision-making process.

Module 9 Time

  • Approximately 1.5 hours

Note: This schedule includes ...

Get Decision-Making Training now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.