Part IV

Making Decisions in Various Roles

tip.eps Five Ways Decision-Making Changes with Changing Roles

  • As responsibility and accountability increase, a decision-making style that directs and controls performance should change to a more collaborative approach. It’s a difference between “Make it so” and “How can we make it so?”
  • As your management style transforms from controlling others through power, fear, or intimidation to giving away control, you can work with and engage staff, employees, and customers.
  • Moving into unfamiliar decision-making territory builds your inventory of what works and what doesn’t so that you have more solutions available on call.
  • Moving from an operational to a strategic role requires a complete shift in thinking as you move from decisions based on predictable circumstances to decisions that are ambiguous, uncertain, and high risk.
  • To move from a fixed mindset to a growth mindset, you must jettison fixed notions about what makes business success. Doing so gives you resiliency and the ability to openly explore ideas.

webextras.eps To find out how to managers can be leaders in business, go to www.dummies.com/extras/decisionmaking.

In this part …

  • Discover how, to become a better leader and decision-maker, you must change your mindset as you increase responsibility and risk ...

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