Chapter 8

Laying the Groundwork for All Decisions

In This Chapter

arrow Articulating a clear purpose and the desired outcome of a decision

arrow Determining when the time is right to make a change

arrow Recognizing how management structure impacts decision-making

arrow Working out responsibilities and accountability

arrow Choosing a decision-making approach and putting together a team

You make decisions for different reasons: to solve a problem, implement a new policy, take a different tact for your business, or change the way you handle day-to-day transactions, for example. No matter what the initial motivation is, gaining clarity on what you seek to achieve and what expectations you have before you get started offers all sorts of benefits. It saves time and trouble during the decision-making process, it facilitates effective communication, and it enables you to adapt to surprises during implementation.

In this chapter, I explain the things you should think through if you want to make better decisions — things ...

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