Chapter 2

The Key Ingredients for Effective Decisions

In This Chapter

arrow Sorting out different kinds of decisions

arrow Recognizing how you make decisions

arrow Paying attention to the influence of workplace culture on decisions

Decision-making is rarely logical, despite assertions that it’s based on rational thinking. Different ideas don’t have a chance when they fail to fit into what decision-makers believe will or won’t work. Just ask anyone who has ever put together a perfectly good proposal on how to increase profitability only to have the proposal shot down. Nor can innovation take place when decision-makers are unaware of how thinking influences perspective or risk perception.

Knowing what is going on under the surface drives results and gives you a chance to improve and adjust. In this chapter, I introduce you to decision-making styles and discuss what the rational mind can’t see when it comes to risk perception. I also show you the three key elements that make decisions effective: a common language, the workplace culture, and your self-knowledge.

Distinguishing the Different Kinds of Decisions

The kinds of decisions you face fall anywhere on a spectrum from strategic to operational/frontline. ...

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