ACKNOWLEDGMENTS
Two people above all have helped to deliver this book.
Jenny Davis-Peccoud has been tireless in her contributions to the thinking and the process that produced Decide & Deliver. As the director of Bain’s Organization Practice day to day, she has played a crucial role in directing, analyzing, and drawing insights from the research. Without her focus, skillful project management, and good humor, three spirited and vocal authors would still be debating drafts.
John Case helped to shape the concepts and the communication of our ideas. His masterful prose has made Decide & Deliver considerably more readable, and his resilience and patience made the writing process a lot more fun.
Many others have contributed to this book, some in ways ...
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