Critical skills and capabilities are the “competencies” around which organizations build their strategic human resources processes (see model on p. 91). Organizations begin this strategic alignment by identifying the competencies needed to perform successfully in their specific environment and to reach their organization’s specific vision and strategy. Once a competency model has been developed and validated, it is used as the foundation for streamlining recruiting, staffing selection, development, succession processes, and performance management. The framework for describing leadership success will also be aligned with the current and future business strategy in order to aid the organization in meeting its financial goals and objectives. So ...
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