Dealing with X, Y, Zs

How to Manage the New Generations in the Workplace

James W. Walker and Linda H. Lewis

Every generation has distinctive characteristics, shaped by the events and experiences of its members. If you were born roughly anywhere from 1947 to 1966, you are part of the baby boomer generation, and you share a common identity with your generational peers because of the common experiences you had. You also share values and viewpoints that are distinct from other more recent generations. As Morris Massey said, “What you are is where you were when.”

Boomer youth grew up in a post-war period of economic growth, optimism, and general affluence. Their world was in sharp contrast to the previous era, which included the Great Depression and ...

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