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Dealing with Difficult People for Rookies by LID Editorial

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Introduction

“We must learn to live together as brothers

or perish together as fools.”

– Martin Luther King (speech at St Louis, 22 March 1964)

Harmonious relationships at work – whether with your boss, colleagues, staff, clients, customers, or suppliers – are what everyone desires. While most of us can get along reasonably well with the majority of people in the workplace, there are perhaps a few characters you’ll encounter along your career path who require special handling.

Professional people know how important it is to be able to deal appropriately and successfully with others where business and career development are concerned. Despite the amazing progress of technology, which enables machines to do almost anything you want, instantly, ...

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