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Dealing with Difficult People for Rookies by LID Editorial

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CHAPTER 9

Charm them, don’talarm them

The fragile balance

Is it possible to mix work and friendship? Friendships at work can be helpful and useful, spreading a feel-good factor across the office. Everyone benefits from a pleasant working environment. If nothing else, you spend a good deal of time there, and without friendly faces an office can be a fairly bleak place. Chatting with colleagues and bonding with team members help to make people feel they belong. But the foundations of such friendships can be fragile.

One of the reasons office friendships aren’t easy is because they can be deceptive. You may have worked with someone for a long time, spending most of each day with them for months at a time – possibly even years. You’ve learned a great ...

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