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Dealing with Difficult People for Rookies by LID Editorial

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CHAPTER 6

Tough tactics for toughsituations

What is unreasonable behaviour?

Difficult people are bad news anywhere, not only at work. Did you know that “unreasonable behaviour” is the most common ground for divorce under English law? It’s an often-used term in a number of different contexts, but how do you define “unreasonable”? There’s no definitive answer. Something that is completely unacceptable to one person may seem almost normal to another. You can probably recall being in a situation where the atmosphere seemed to you to be embarrassing or awful, and all you wanted to do was to get as far away from it as possible – although maybe others who were there did not seem uncomfortable at all with what was happening.

Any difficult situation between ...

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