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Dealing with Difficult People for Rookies by LID Editorial

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CHAPTER 4

Developing yourstrategies

Power

Do you regard yourself as a powerful person? Would you say that you succeed in most situations? Have you ever thought about it? Well, you are probably far better equipped to deal with difficult people than you realize. If you haven’t already done so, you could usefully spend a few moments identifying what your strengths are, and where your talents lie. Should you be too modest to do this, ask someone whose opinion you respect to help you. If you are aware of your personal strengths, you are more likely to be able to use them to your advantage in awkward situations. People who know what they’re good at and use this power appropriately are successful and in demand both inside and outside their organization. ...

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