Appendix B. CRITICAL FACTORS FOR SUCCESS

  • Do not launch the data warehouse unless and until your company is ready for it.

  • Find the best executive sponsor. Ensure continued, long-term, and committed support.

  • Emphasize the business aspects, not the technological ones, of the project. Choose a business-oriented project manager.

  • Take an enterprise-wide view for the requirements.

  • Have a pragmatic, staged implementation plan.

  • Communicate realistic expectations to the users; deliver on the promises.

  • Do not overreach to cost-justify and predict ROI.

  • Institute appropriate and effective communication methods.

  • Throughout the project life cycle, keep the project as a joint effort between IT and users.

  • Adopt proven technologies; avoid bleeding-edge technologies.

  • Recognize the paramount importance of data quality.

  • Do not ignore the potential of data from external sources.

  • Do not underestimate the time and effort for the data extraction, transformation, and loading (ETL) functions.

  • Select the architecture that is just right for your environment; data warehousing is not a one-size-fits-all proposition.

  • Architecture first, technology next, and only then, tools.

  • Determine a clear training strategy.

  • Be wary of "analysis paralysis."

  • Begin deployment with a suitable and visible pilot to deliver early benefits.

  • Do not neglect the importance of scalability. Plan for growth and evolution.

  • Focus on queries, not transactions. The data warehouse is query-centric, not transaction-oriented.

  • Clearly define and manage data ownership ...

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