ACKNOWLEDGMENTS

The preparation of a manuscript that gives birth to a book requires the cooperation and assistance of many persons.

First and foremost, I must thank my family for enduring those long nights and missing weekends while I drafted and redrafted the manuscript to correspond to each of the editions of this book. The preparation of the first edition was truly a family affair, since both my wife and my son typed significant portions of the manuscript on our mobile Macintosh, with both my family and the Macintosh traveling a considerable distance during the preparation of the manuscript. For the preparation of the second and third editions of this book I am grateful for the efforts of Mrs Carol Ferrell who turned my handwritten inserts and drawings into a legible manuscript. As a frequent traveler I write the old-fashioned way—with pen and paper—to avoid battery drain and electrical outlet incompatibilities affecting my productivity. However, it still requires a talent to decipher my handwriting, especially since aircraft turbulence periodically affects my writing effort. Thus, I am most appreciative of Mrs Linda Hayes's efforts in turning my latest manuscript into typed pages that resulted in the book you are reading. In addition, I would also like to thank Auerbach Publishers, Inc., for permitting me to use portions of articles I previously wrote for their Data Communications Management publication. Excerpts from these articles were used for developing the section covering ...

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