PART TWO

HOW TO BECOME ADARE-TO-SERVE LEADER

Everyone thinks of changing humanity, and nobody thinks of changing himself.

LEO TOLSTOY

I worked many years in large corporations without ever thinking about my work as “service to others.” Early in my career, when people asked me my career philosophy, I would say, “Think like a man, act like a lady, and work like a dog.” I took this line from the cover of a book I had never read, yet I quoted the title for twenty years.

Did I seek the spotlight? You bet.

Like many, I experienced success: achieving results, getting rewarded, and being promoted. Because my field was marketing and innovation, I enjoyed coming up with bold, daring ideas to grow the business. I enjoyed getting work done in teams. I ...

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