Daily Knowledge Valuation in Organizations

Preface

Do not seek to follow in the footsteps of the men of old, seek what they sought.Basho

Un homme qui ne marche pas ne laisse pas de traces.(A man who does not move leaves no traces)Georges WOLINSKI

Peu de lectures, mais simples, fortes, qui laissent traces.(Don’t read a lot, but when you do make it simple, powerful and something that leaves a mark)Jules MICHELET

The only source of knowledge is experience.Albert EINSTEIN

Qui manque de connaissances est sans cesse à la merci du changement.(He who lacks in knowledge is forever at the mercy of change)Rémy BELLEAU

In this book, we show how to extract knowledge from traces of human experience. We study daily work in collaborative activities. The challenge to be dealt with can be discussed as: What is daily knowledge? How can it be built? How is it represented in the mind? How can it be kept? How can it be learned? …

We try, in this book, to answer these questions by exploring different techniques, which help to keep track of information, produced in collaborative activity, and to extract knowledge by aggregating these traces.

Nada MATTAFebruary 2016