About the Author

Andrew Froehlich, CCNA, CCDA, CCNA Voice, CCNP, CCSP, CCDP, F5 systems engineer, is the president of West Gate Networks, a network and IT consulting firm based in Chicago. Andrew has performed network design and support for large organizations including the University of Chicago Medical Center, State Farm Insurance, and United Airlines. In addition to having more than 14 years of network architecture experience, he holds a degree in management information systems from Northern Iowa University and a master of business administration degree from Northern Illinois University. He is also a freelance writer and blogger for IT publications including Network World and Enterprise Efficiency. Andrew also authored Sybex's CCNA Voice Study ...

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