CHAPTER 2:

Importance of Organizational Culture and Context in Employee Engagement

 

In this chapter, we take a closer look at the importance of the organizational culture and context in which employees function on a day-to-day basis and its role in their engagement. We also begin to explore your role as a manager to promote engagement among your employees within that culture.

 

What Is Organizational Culture?

We define an organization’s culture as the attitudes, beliefs, values, expectations, knowledge, language, opportunities, structure, and materials of a particular workplace that define how business is conducted on a daily basis. An organization’s culture is the cumulative result of the combination of these elements over time; it is dynamic, ...

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