Customer's New Voice: Extreme Relevancy and Experience through Volunteered Customer Information

Index

• A&T Mobility
• Absolute power
• Active sharing
• Activity Score
• Ad ranking
• Advertising intent and context sources
• Advertising inversion
• Affinity behavior
• Affinity items
• Ahonen, Tomi
• AlwaysMe mobile app
• Amazon
• American Airlines
• Analysts and consultants
• Analytics
  • advancements in
  • application of
  • big data
  • business
  • data
  • display
  • event-driven
  • fitness and
  • geo-spatial
  • individual
  • investments for
  • limits
  • OpenXC and
  • personal data
  • Pinterest and
  • predictive
  • propensity
  • providers of
  • search
  • as sentiment analysis
  • social
  • support from
  • tracking by
  • use of
  • video
  • web
• Andrieu, Joe
• Android app
• AOL
• Apple
  • iOS
  • Siri
• Application programming interface (API)
• Approach comparison
  • about
  • business-oriented customer centricity
  • vertical industry innovators' voice
• Architecture changes
• AskForIt
• Aston Martin DB9
• Asynchronous transparency
• AT&T
• ATOMS system
• Augmented reality
• Automated meter reading (AMR)
• Automotive industry
  • Ford
  • General Motors/Chevrolet
  • Jaguar
  • Mercedes-Benz
• Aviva

• Bank of America
• Barrons
• Beauty Adviser
• Behavioral ads
• Behavioral models, inferred
• Behavioral segmentation
• Better Home and Gardens (BHG)
• Big data
• Bing
• Body language
• Brazil, sharing statistics
• Bring your own information (BYOI)
• Bug Labs
• Business, cultural norms of
• Business and relevancy
• Business event time line
• Business information model
  • customer-direct information model
  • direct competence requirements
  • forces in new voice engagement
  • unlocking consumers' intent
• Business intelligence (BI)
• Business model
  • direct information model
  • indirect ...