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Customer Success with Microsoft Dynamics Sure Step by Nilesh Thakkar, Vincent Bellefroid, Chandru Shankar

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Setting up a program for solution rollout

In the previous sections, we discussed the different options for implementing Microsoft Dynamics solutions using Sure Step. Sure Step has three waterfall project types (Rapid, Standard, and Enterprise) along with one Agile project type. These types guide the implementers through solution development and the rollout of a single release or the rollout to a single location of an organization. However, these project types can also be used in concert with each other on phased solution rollouts or on multisite engagements, and this will be the focus of our discussion in this section.

Phased solution rollouts

In the previous chapter, we introduced the notion of the phased approach to solution delivery. This approach, ...

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