O'Reilly logo

Customer Success with Microsoft Dynamics Sure Step by Nilesh Thakkar, Vincent Bellefroid, Chandru Shankar

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 4. Managing Projects

In the previous chapters, you examined solution selling, driving due diligence concepts, and solution envisioning with Sure Step. This chapter will walk you through the fascinating discipline of managing projects. The field of project management is emerging because quality has become a competitive instrument over the years. The Project Management Institute (PMI) defines project management as the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. Being a project manager in charge of software implementation projects is a challenging and demanding responsibility. Good project managers combine various skills in a balanced way. They need to bring leadership, communication, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required