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Customer Success with Microsoft Dynamics Sure Step by Nilesh Thakkar, Vincent Bellefroid, Chandru Shankar

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Positioning solutions for specific industries

Sure Step provides guidance to solution providers and customers on industry and cross-industry solutions. Sure Step provides an overview of Microsoft Dynamics solution capabilities for the covered industries and cross industries and includes business pain points for select verticals of the industries, which solution providers can use for positioning the solutions to prospective customers.

Positioning solutions for specific industries

As the preceding screenshot shows, Sure Step currently provides guidance for the following areas:

  • Industry/Vertical Solutions
    • Manufacturing
    • Public Sector
    • Retail Industries
    • Service Industries
  • Cross Industry/Horizontal Solutions ...

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