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Customer Success with Microsoft Dynamics Sure Step by Nilesh Thakkar, Vincent Bellefroid, Chandru Shankar

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The two-tier approach, cloud computing, and workloads

The Gartner Pace Layer Model advocates the adoption of appropriate systems for the corresponding organizational needs. Gartner, and many other analysts, are now touting the need for companies to build a more agile strategy for their application portfolio, to give them the flexibility to quickly adapt to changing conditions in their ecosystem. In as much, the old mantra of a single instance business system to encompass all the aspects of an organization is no longer relevant or feasible in these modern times.

There is now a growing prominence of the two-tier approach to designing the application strategy and deploying it in the organization. The two-tier approach is typically composed of two ...

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