The ATD Workshop Series

Whether you are a professional trainer who needs to pull together a new training program next week, or someone who does a bit of training as a part of your job, you’ll find the ATD Workshop Series is a timesaver.

Topics deliver key learning on today’s most pressing business needs, including training for communication skills, leadership, coaching, new supervisors, customer service, new employee orientation, and more. The series is designed for busy training and HR professionals, consultants, and managers who need to deliver training quickly to optimize performance now.

Each ATD Workshop book provides all the content and trainer’s tools you need to create and deliver compelling training guaranteed to

enhance learner engagement ...

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